Customs has launched a bot for tracking declarations

Customs has launched a bot for tracking declarations


The State Customs Service has launched a Telegram bot for the “One-stop shop for international trade” service in test mode.

With the help of the bot you can:

• receive notifications about the status of submitted customs declarations (acceptance for processing, refusal of acceptance, processing, refusal of customs processing, border crossing);

• request information about the balance of funds in the Unified treasury account.

To use the bot, it is necessary to register in the Personal account on the Unified state information web portal “One-stop shop for international trade” at the address.

The bot itself ishere.

As noted in the State Customs Service, no confidential information or personal data can circulate in the bot in both directions. Information that must be signed by a KEP (qualified electronic signature) cannot be accepted by customs through a bot.

The State Customs Service invites declarants and customs brokers to test the bot, feedback and suggestions about it can be sent to the email address